SCS Email Help

General Instructions

UPDATED 12/21/05 to reflect domain name change from CSIT to SCS

If you are using a local email client (i.e., one that is installed on your machine) you will need the following information to configure the software. (see below for client specific details)

• Incoming mail server: email.scs.fsu.edu
• Outgoing (SMTP) mail server: smtp.scs.fsu.edu
• Mail Protocol: Both IMAP and POP are supported, pick one
• Enable SSL/TLS for POP, SMTP, and IMAP.
• Allow �SMTP� Authentication, if asked.
• Port information:
  • SMTP: 25
  • IMAP (plaintext): 143
  • IMAP (over SSL): 993
  • POP3 (over SSL): 995

Supported Clients

If your email client of choice isn't listed, that doesn't mean it won't work. If you are using a client that is not listed, please send mail to ops@scs.fsu.edu so that we can added it the list.

Email Client	Windows O/S	MAC OS X	UNIX
elm	N/A	N/A	YES
Outlook	YES	N/A	N/A
Outlook Express	YES	N/A	N/A
Mozilla	YES	YES	YES
Eudora	NO	NO	N/A
KMail	N/A	N/A	YES
Mail.app	N/A	YES	N/A
Mulberry	YES	YES	YES
Mutt	N/A	N/A	YES
Pine	N/A	N/A	NO
Netscape Mail	NO	NO	NO

Webmail (IMP)

IMP (Internet Messaging Program) is a web-based e-mail client provided by the School of Computational Science (SCS) in order to provide SCS email account holders with an alternative method of reading and sending their e-mail, using a standard browser such as Mozilla, Netscape, Firefox and Internet Explorer.

The main purpose of a web-based email interface is to allow you to access your SCS email from anywhere -- your office, your home or even an Internet Café -- from any computer that has Internet access and a web browser.

BEFORE YOU START

To enable you to use this system, you must have the following information before you can continue:

• your SCS userid
• your SCS password

LOGIN INSTRUCTIONS

1. open a browser on a PC with Internet access
2. from the location box, enter http://email.scs.fsu.edu/
3. Enter your SCS userid and password
4. Select the Horde Application Mail to read your e-mail

USING Horde/IMP

Having logged in to IMP, you should now be looking at your Inbox screen.

This paragraph provides a summary of what you can do within IMP. Below is a listing of the various screens and their related functionality. Each screen is pretty intuitive and self-explanatory - you should not experience problems using them.

• Inbox - this lists all the messages in your inbox (double-click a message to open and read it).
• New Messages - use this to write and send messages (same concept as your normal e-mail client).
• Folders - use this to create and manage your mail folders (IMAP only).
• Options - use this to set up all your e-mail preferences.
• Search - use to search your mailboxes.
• Filters - use this to change your sieve filters.
• Logout - use this to log out of IMP when you're done using the system (securely logs you out of the system, taking you back to the login screen).

Notes

• Microsoft IE requires that you must enable sites/web servers. This usually isn't a problem until you attempt to send email.
• To fix the problem, go to Tools/Internet Options/Privacy/Sites/
• Add: http://webmail.scs.fsu.edu
  • Click on Allow and then click on ok.
  • Click on okay to exit Internet Options Tool.

• Apple Mac users may be unable to view the Webmail page using Internet Explorer. A newer browser that supports the security features of Webmail may be required. Mozilla and Safari are both known to work.

• Be aware that Folders created using the IMAP email protocol will not be available if you should change your mail protocol from IMAP to POP.

• You MUST use either IMAP OR POP, don't use both. You can cause major problems with your mailbox if you use both of them at the same time. While IMAP supports having mulitple clients using the same mailbox; POP does not. You can CORRUPT your mailbox if you have one client set to POP and another set to IMAP. IMP is an IMAP client. When you use IMP, do not open a local POP client!

What are IMAP and POP?

IMAP, also known as IMAP4, and POP, also known as POP3, are two Internet mail protocols which enable you to retrieve mail from an e-mail client. For example, from your local pc you may use Netscape Messenger or Microsoft Outlook to read your e-mail. IMAP stands for Internet Message Access Protocol; POP stands for Post Office Protocol.

The IMAP protocol allows you to read your mail while it is still on the mail server. This allows you to keep your mail in a central location accessible from any IMAP-configured computer.

POP is different in that it downloads your mail to the PC, removing it entirely from the server. This is handy in that you can always read your downloaded mail on the PC, even if the network goes down. However, you won't be able to read your existing mail if you're at a different computer.

The table below summarizes some of the differences between IMAP and POP in order to help you choose which protocol is best for you.

Differences Between IMAP and POP

Question IMAP POP What does it stand for? Internet Message Access Protocol Post Office Protocol Are messages kept on the server? YES NO (by default) Will my e-mail be backed up? YES. NO. By default, all messages are downloaded to your computer and deleted from the server. The best we can do with POP is to take a "snapshot" of what is on the server at a particular instance. Can I access my mail from anywhere? YES. Since IMAP keeps all mail in a central location (the server), you can set up IMAP on multiple computers and always be able to see all your messages. NO. POP automatically downloads mail to the local computer, so if you try to set up POP on another computer, you won't be able to see old messages, and newer mail will be out of synch. How fast is it? Faster: IMAP retrieves only the message headers when you check your mail; it doesn't retrieve the entire message until you actually read it. Slower: POP downloads every message in its entirety to your computer, which can take longer with large messages. Can I filter my e-mail? YES: IMAP allows the flexibility to store messages in unique folders. NO: POP messages reside locally and you are limited in your options. You will need to create message filters on your local machine. This protocol is suitable for... ... users who want access to all their mail from multiple computers or locations. ... users who access their mail from only one location.

Instructions for email clients

Mac OS X Clients

Eudora for the Mac (OS X)

Overview: Eudora for Mac OS X requires at least version 6.0 to work properly with SCS email server authentication. Setup is straightforward and the only prerequisite is that you must use the system keychain. Eudora supports both POP and IMAP email protocols. For information regarding which protocol is right for you, see General IMAP and POP comparison.

Configurations --

New Installation:

• Go to the FSU User Services website, download Eudora for Mac OS X and install the software.
• To Open Eudora, you must be on the Finder screen (your desktop).
• Click on Go. Select Applications. Double-click on the Eudora 6.0 icon.

When you first bring up Eudora 6.0 for Mac X, you will be prompted: Do you want to use the system keychain? Click on yes.

The next prompt requests �Would you like to import settings and mail from another mail application?� Answer appropriately for your situation. You will next be presented a screen similar to the one shown below.

Getting Started

• In the Username: field, type in your SCS username. For example, if your email address is seminole@scs.fsu.edu, then your username is seminole.
• In the Mail Host: field, enter email.scs.fsu.edu.
• In the Real Name: field, enter your name how you would like it to be seen by recipients of messages from this account.
• In the SMTP Server field: Enter smtp.scs.fsu.edu.
• Click on: Checking Mail:

• The Username field should be automatically filled in from the previous screen. If not, then in the Username field, type in your SCS username. For example, if your email address is seminole@scs.fsu.edu, then your username is seminole.

• The Mailhost field should be automatically filled in from the previous screen.
• If not, in the Mail Host field, enter: email.scs.fsu.edu.
• In the Mail Protocol field, you may select either POP or IMAP. See POP vs. IMAP for a discussion of the features of both protocols and select the one that is most appropriate for you.
• In the Location Prefix field, type INBOX. *In the Save Password field, you may check this box if you don�t want to be prompted for your password.
• The Connection section offers three choices which are dependent upon your specific requirements. Choose the appropriate features. If you are not satisfied, you may return and change your settings.
  • The Download Options: may be set to your specific requirements.
  • Click on -- Sending Mail:

• In the field, type in scs.fsu.edu.
• In the SMTP Server: field, make sure it is set to smtp.scs.fsu.edu.
• Make sure that the Allow authorization field is checked.
• Scroll down the left-hand menu and Click on --*Miscellaneous*

• Verify that �Use system keychain to store passwords� box is checked.
• Scroll down the left-hand menu and Click on �SSL:

• In the SSL for POP: field, select Required Alternate Port.
• In the SSL for SMTP: field, select Required.
• In the SSL for IMAP: field, select Required Alternate Port.
• In both Standard Port SSL Negotiation and Alternate Port SSL Negotiation, select TLS 1.0.
• Click on OK button to exit setup.

NOTE: To make changes to your options, from the menu bar, click on �Eudora�, select �Preferences� and the �Settings� box opens.

• Check your mail.
• Send a test message

Check your mail to verify settings are correct. If you receive an error message, please review your settings and try again. If you are unable to send or receive mail, use webmail to send a message to ops@scs.fsu.edu and a member of the TSG will contact you as soon as possible.

Additional Information:

There is valuable information regarding upgrading your Eudora in the Eudora 6.0 folder entitled INSTALLING README.rtf file. If you will be adding your SCS account to an existing Eudora 6.0 setup, you will need to do so through the Personalities options. Use the directions above for guidelines.

Other Useful Information:

• When prompted to Confirm Access to Keychain, click on Always Allow.
• From Finder, click on Go then Utilities to locate Key Chain Access.

Additional Resources:

• Eudora Web site: http://www.eudora.com
• Eudora Tutorials: http://Eudora.com/techsupport/tutorials

Mac Mail

Overview:

Mail, Mac OS X's default email client, supports two connection protocols to check your SCS email. These protocols are POP3 and IMAP. For more information regarding the differences between the two, see general IMAP and POP comparison.

Configuring Mail:

This document details the configuration specific to using email.scs.fsu.edu in Mail for Mac OS X.

To open Mail, you must be on the Finder screen (your desktop).

• Click on Go
• Select Applications
• Double-click on the Mail icon to open Mail.

If this is the first time you've used Mail, the Welcome to Mail window will appear.

• In the Your Name field, type in your name. Recipients of messages from this account will see the name you input.
• In the Email address field, type in your SCS email address.
• Under Incoming Mail Server, enter: email.scs.fsu.edu.
• For Mail Server Type, select POP or IMAP.
• Under User Name, type in your SCS username. For example, if your email address is seminole@scs.fsu.edu, then your username is seminole.
• Leave Password: blank; you will be prompted for your password later.
• In the Outgoing (SMTP) Mail Server: field, enter smtp.scs.fsu.edu.
• Put a check in the box labeled "Use Secure Sockets Layer (SSL)".

• Select "Use Password Authentication".
• Click OK.

Skip down to the section on Configuring Mail for SSL

Reconfiguring Mail If you have previously configured Mail and need to reconfigure the client to check your SCS e-mail, then follow these steps.

• Under the Mail menu select Preferences.... The Accounts window will appear.

• Click on Accounts in the top left corner of the Accounts window. A description of your current accounts will be listed below.
• To edit an existing account, highlight the account and click Edit. To create a new account, click AddAccount. The Account Information tab will drop down.

• In the Account Type drop-down menu select: POP or IMAP.
• In the Description field, type a name for the account. It will be used to distinguish this account from others within Mail.
• Under Email Addressenter your SCS e-mail address.
• In the Full Name: field, type in your name. Recipients of messages from this account will see the name you input.
• In the Incoming Mail Server: field, enter: email.scs.fsu.edu.
• Under User name:, enter your SCS username. For example, if your e-mail address is semiole@scs.fsu.edu, then your username is seminole.
• Leave Password: blank; you will be prompted for your password later.
• Under Outgoing Mail Server:, select Add Server from the drop-down menu. The SMTP Server Options window will appear.

• In the Outgoing Mail Server field, type in smtp.scs.fsu.edu.
• Check "Use Secure Sockets Layer (SSL)".
• Select "Password" from drop down Authentication menu to enable SMTP authentication.
• Enter your user name.
• Enter your password if you don't want to be prompted each time you send out an email message.
• Click OK and you will be returned to the Accounts window.
• Click OK again, and you will be returned to the Accounts preferences window.
• In the Check for new mail drop-down menu select Manually.

Note: You can set Mail to automatically check your account at given intervals; however, you should not set this to check mail more than every ten minutes.

• Close the Accounts preferences window.

Configuring Mail for SSL To activate SSL for any existing POP or IMAP account: just call up the "Accounts" tab and then select "Options" tab in that account's setup dialog (which you can invoke via Mail's Preferences) and check the "Use SSL" checkbox.

If the value of the "Port" text field was already the default port number or POP or IMAP (110 and 143, respectively) then it will snap to the SSL-flavored default port for the same type of protocol (995 for POPS, 993 for IMAPS). If the field held any other value, though, Mail will figure that this mail server must have a penchant for unusual port numbering, and won't try guessing it. Use the default settings. Mail is now configured to check your SCS e-mail using email.scs.fsu.edu.

Getting Help

Mail includes on-line help guides to assist you with address book creation and other aspects of reading email. Help is located under the Help menu. If you are experiencing application errors or crashes, please contact Apple for further support.

Mozilla

Overview

The native mail application for the Mozilla browser supports the configurations required to access the SCS email system. Documentation is based on Mozilla version 1.5. Mozilla mail supports both POP and IMAP email protocols and enables SMTP authentication. For information on which email protocol you may want to use, see General IMAP and POP comparison.

Configuration

New Installation

Mozilla mail is incorporated in the Mozilla web browser. It can be obtained directly from Mozilla * Download and install Mozilla.

Getting Started

• Open Mozilla Mail
• Click on 'Edit', then select 'Mail and Newsgroup Account Settings'

• In the �Account Settings� box, select �Server Settings�

• Change the server to email.scs.fsu.edu
• Enter your user name
• Check the boxes to 'Use secure connection (SSL)'
• Select 'Outgoing Server (SMTP)'

• Change server name to smtp.scs.fsu.edu
• Check the box for 'Use name and password'
• Check 'Always' for 'Use secure connection (SSL)'
• Click 'OK'

Check your mail to verify the settings are correct. If you receive an error message, please review your settings and try again.

If unable to send or receive mail, use webmail to send a message to ops@scs.fsu.edu and a TSG staff member will respond.

Mulberry

Overview

Mulberry is a robust and secure email client that is fully compatible with the SCS email system. Documentation is based on Mulberry version 3.1.0b8. Mulberry supports both the IMAP and POP3 mail protocols. For information about the difference in protocols, see general IMAP and POP comparison.

Configuration

Getting Started

• Open Mulberry
• Click on 'Mulberry' and select 'Preferences'

The 'Preferences' box opens

• Enter the following settings:
  • Incoming mail server: email.scs.fsu.edu
  • Outgoing mail server: smtp.scs.fsu.edu
  • Protocol to IMAP or POP3
• Click on 'Advanced'
• 'Account Preferences' box opens.

• Enter your username
• From the drop down menu next to 'Secure', select 'STARTTLS-SSL'
• Click 'OK'

The first time you check mail; you will have to add the SCS trusted certificate

• Click on 'Accept & Save'
• The following warning box will appear

• Click 'OK

Check your mail to verify the settings are correct. If you receive an error message, please review your settings and try again. If unable to send or receive mail, Use webmail to send a message to ops@scs.fsu.edu and a member of the TSG will contact you as soon as possible.

Windows Clients

Eudora for PC

Overview

Eudora version 6.0 works with the SCS email system and it was used for the documentation below. Earlier versions have known problems with @SCS email and are not recommended. Eudora supports both IMAP and POP protocols. For information regarding which protocol is right for you, see General IMAP and POP comparison.

Configuration

New Installation

* Go to the FSU User Services website, and download Eudora for Windows. * Install the program.

NOTE: You will probably want to allow the default settings to install. If you are replacing another email program, Eudora will ask if you wish to import mail and settings from another mail program.

Getting Started:

* Open Eudora * Click on 'Tools' and then 'Options'

* Begin with 'Getting Started'

* Change your mail servers to, o Incoming: email.scs.fsu.edu o Outgoing: smtp.scs.fsu.edu * Verify there is a check in the 'Allow Authentication' box * Go to 'Checking Mail'

* Under 'Secure Sockets when receiving' use the dropdown to select 'Required, Alternate Port'

* Go to 'Sending Mail'

* If this occurs, go to 'Tools', 'Options', 'Checking Mail' and click on the 'Last SSL Info' button.

* The following will open.

The certificate must be added as 'Trusted' in order to successfully negotiate email transfer.

* Click on 'Certificate Information Manager' bar. * The 'Certificate Information Manager' opens.

* Click on the '+' sign next to the skull and crossbones. * Click on the Server certificate from SCS.fsu.edu. * Click on the 'Add To Trusted' bar.

* That should add the certificate under 'User Trusted Certificates'.

* Click 'Done' * Click 'OK' * Click 'OK' * Send a test message to yourself at your SCS address

Check your mail to verify settings are correct. If you receive an error message, please review your settings and try again. If you are unable to send or receive mail, use webmail to send a message to ops@scs.fsu.edu and a member of the TSG will contact you as soon as possible.

Mozilla Mail for Windows

Overview

The native mail application for the Mozilla browser supports the configurations required to access the SCS email system. Mozilla mail supports both POP and IMAP email protocols and enables SMTP authentication. For information regarding which protocol is right for you, see General IMAP and POP comparison.

Documentation is based on Mozilla version 1.5.

Configuration

New Installation

Mozilla mail is incorporated in the Mozilla web browser. It can be obtained directly from Mozilla

• Open Mozilla
• Click on 'Edit' and 'Mail and Newsgroup Account Settings'

• In the 'Account Settings' box , select 'Server Settings'

• Change the server to imap.scs.fsu.edu
• Check the boxes to 'Use secure connection (SSL)'
• Select 'Outgoing Server (SMTP)'

• Change server name to smtp.scs.fsu.edu
• Check the box for 'Use name and password'
• Check 'Always' for 'Use secure connection (SSL)'
• Click 'OK'

Other Resources

• mozilla.org - The primary project site, and also a wealth of documentation.
• mozdev.org - The home of many side-projects, such as various plugins to enhance Mozilla.

Outlook

Overview

Outlook is a robust mail client that accommodates all of the features of the SCS email system. Outlook is relatively easy to configure to SCS settings and supports both POP and IMAP email protocols. For information regarding which protocol is right for you, see General IMAP and POP comparison

Configuration

Getting Started

• Open Outlook
• From the Toolbar select 'Tools'

• Under 'E-mail', Select either "Add a New Account" or "View or change existing E-mail Accounts"
• Press 'Next'

• Choose 'Add' to set up Outlook for the first time or 'Change' to modify the settings of your current SCS account.

*NOTE*

For a new account, follow the steps in the 'New Account Wizard' and use the settings described below.

• In the 'Internet Mail Settings' box, set:
  • Incoming mail server to: email.scs.fsu.edu
  • Outgoing mail server to: smtp.scs.fsu.edu

• Then click on 'More Settings'

• Select the 'Outgoing Server' Tab
• Check the boxes for:
  • 'Outgoing server requires authentication'
  • 'Use same settings as incoming mail server'

• Select the 'Advanced' tab

• Check the boxes labeled "This server requires a secure connection"
• Click 'OK'
• In the Email Accounts box click 'Next'

• Click 'Finish'

Check your mail to verify settings are correct. If you receive an error message, please review your settings and try again. If you are unable to send or receive mail, use webmail to send a message to ops@scs.fsu.edue and a member of the TSG will contact you as soon as possible

Additional Information

How do I save sent messages in my IMAP Sent folder?

In order to automatically save your sent email messages in your IMAP Sent folder rather than the local Outlook Sent Items folder you must create a rule using the Rules Wizard.

• Choose Tools | Rules Wizard...
• Click on New.
• Highlight Move messages I send to someone in the upper pane of the window and click on Next.
• Uncheck the sent to the people or distribution list condition in the upper pane of the window.
• Click on the specified folder link in the lower pane and select your CSE IMAP Server Sent folder.
• Click on OK. The text in the lower pane should be similar to the following:
  • Apply this rule after I send the message move a copy to the Sent folder.
• Click on Next.
• Click Yes to the confirmation message.
• Follow through the rest of the Rules Wizard giving your rule a name, ensure you have turned the rule on, then click Finish.
  • If you have set up the above rule you may want to stop Outlook automatically copying your sent messages to your local Outlook Sent Items folder as well as the IMAP Sent folder.
• To do this:
  • Choose Tools | Options...
  • Click on the Preferences tab, then E-mail Options...
  • Uncheck the Save copies of messages in the Sent Items folder box.
  • Press OK.

Outlook Express

Overview

Though not recommended by TSG, Outlook Express appears to have the capability for server authentication and functionality with the SCS email system. Documentation is based on the version of Outlook Express that installed with Microsoft Windows 2000. Outlook Express supports both POP and IMAP email protocols. For information regarding which protocol is right for you, see General IMAP and POP comparison.

Configuration

New Installation

Open Outlook Express Click on 'Tools' and then 'Accounts'

The 'Internet Accounts' box opens" Select the 'Mail' tab

Next click on 'Properties'. Open the 'Servers' tab

Enter the name of the servers::

* o Incoming mail server to: email.scs.fsu.edu o Outgoing mail server to: smtp.scs.fsu.edu

Under 'Outgoing Mail Server'

* o Verify the box for 'My server requires authentication' is checked.

Select the 'Advanced' tab

Check the boxes for 'This server requires a secure connection (SSL)' Click 'OK' When the 'Internet Accounts' box opens, click on 'Close'.

Check your mail to verify settings are correct. If you receive an error message, please review your settings and try again. If you are unable to send or receive mail, use webmail to send a message to ops@scs.fsu.edu and a member of the TSG will contact you as soon as possible.

Thunderbird

Overview

Thunderbird is a robust email client that integrates well within the @SCS email system. It supports both IMAP and POP protocols. For information regarding which protocol is right for you, see General IMAP and POP comparison.

Thunderbird is available for free and can be obtained directly from Mozilla.

Configuration

New Installation

Open Thunderbird. Click on 'Tools' Select 'Account Settings'.

Select 'Add Account'.

Check 'Email Account' and then press 'Next'. Enter your name, and email address where indicated.

Press 'Next' Select either 'POP' or 'IMAP' as your email protocol. NOTE: It is recommended that you use IMAP.

Enter the name of your incoming mail server, "email.scs.fsu.edu". Press 'Next'.

Enter your username. Press 'Next'.

Enter the name you wish the account to be called. Press 'Next'.

Verify the accuracy of the information you have entered. If all is correct, press 'Finish'. If corrections need to be made, press 'Back' and make the corrections.

Click on 'Tools' , 'Account Settings' then 'Server Settings'.

Make sure 'Use secure connection (SSL)' is checked and the default port is 993 NOTE: When using IMAP messages are stored on the server.

In order to remove messages you 'delete' from the server, make sure the following are enabled:

When I delete a message: Move to the Trash Folder is the selected option. Enable 'Clean up (Expunge) Inbox on Exit', and 'Empty Trash on Exit'

Next, select "Copies and Folders'.

In order to save copies of your 'Sent' messages, place a check in front of 'Place a copy in'. From the dropdown, specify where you want sent messages saved (your account address). Use the defaults for 'Drafts' and 'Templates'.

Go back to 'Account Settings' and select 'Outgoing Server (SMTP)'. Set 'Server Name' to 'smtp.scs.fsu.edu'. Enter your user name. Select either 'TLS', or 'TLS if available' (NOTE, The smtp port must be set as port 25) . Click 'OK' .

Next, select 'Offline & Disk Space'.

Remember, IMAP only brings the message headers down to your computer. For messages to be available when you are 'off-line', you must specify so in your email client. Follow the instructions in this box as to which of your mail folders you wish to store on your computer for 'off line' use.

Next, Select 'Outgoing Server (SMTP)'.

Verify the SMTP server name (smtp.scs.fsu.edu) and the port (25) . Press 'OK'.

Unix Clients

Mozilla Linux

Please read General Instructions for SCS Email Migration (shown under General: Settings on the menu on the left-hand side of your screen) before proceeding with specific email client setup. Overview

The native mail application for the Mozilla browser supports the configurations required to access the SCS email system. Documentation is based on Mozilla version 1.5. Mozilla mail supports both POP and IMAP email protocols and enables SMTP authentication. For information on which email protocol you may want to use, see General IMAP and POP comparison (http://www.scs.fsu.edu/support/documentation/email/imapvspop.php).

Configuration New Installation:

Mozilla mail is incorporated in the Mozilla web browser. It can be obtained from http://www.mozilla.org.

Download and install Mozilla. Getting Started:

* Open Mozilla * Click on 'Edit' and 'Mail Newsgroup Account Setting'

* In the 'Account Settings' box, select 'Sever Settings'

* Change the server to email.scs.fsu.edu * Check the boxes to 'Use Secure connection (SSL)' * Select 'Outgoing Sever (SMTP)'

* Change server to smtp.scs.fsu.edu * Check the box for 'Username and password' * Check 'Always' for 'Use secure connection (SSL)' * Click 'OK'

Check your mail to verify the settings are correct. If you receive an error message, please review your settings and try again.

Mulberry Linux

Please read General Instructions for SCS Email Migration (shown under General: Settings on the menu on the left-hand side of your screen) before proceeding with specific email client setup. Overview Mulberry is a robust and secure email client that is fully compatible with the SCS email system. Documentation is based on Mulberry version 3.1.0b8. Mulberry supports both the IMAP and POP3 mail protocols. For information about the difference in protocols, see General IMAP and POP comparison (http://www.scs.fsu.edu/support/documentation/email/imapvspop.php). Configuration Getting Started

* Open Mulberry * Click on 'File' and Select 'Preferences'

* Set your server settings to: o Incoming mail server: email.scs.fsu.edu o Outgoing mail server: smtp.scs.fsu.edu o Protocol to POP3

* Click on 'Advanced' * The 'Preferences' box opens and defaults to the 'Accounts' tab

* Enter your name * From the drop down menu next to 'Security', select 'SLv3' * Click 'OK' * The first time you check your mail; you will have to add the SCS trusted certificate

* Click on 'Accept & Save' * The following warning box will appear

* Click 'Yes'

Check your mail to verify the settings are correct. If you receive an error message, please review your settings and try again.

Mutt Email for UNIX

Mutt is a small text-based mail client for UNIX operating systems including support for color terminals, MIME, and a threaded sorting mode. Configuration

Copy the sample .muttrc file to your home directory. Edit as necessary to suit your needs. As in most UNIX applications, everything to the right of the pound sign (#) is considered a comment and blank lines are acceptable.

# sample .muttrc file             ### save to your SCS home directory! 
set imap_user="SCS_userid"       ### enter your SCS username 
set realname= "Your Name"         ### How you want the recipient to see the from field.
set timeout = 60                  ### Time in seconds mutt will wait for keypress before 
                                  ### checking for new email. 
set mail check = 30               ### Number of seconds to wait before checking for new email.
set imap_force_ssl = yes          ### Use SSL with IMAP 
set hostname=email.scs.fsu.edu set folder="{email.scs.fsu.edu}inbox" set spoolfile="{email.scs.fsu.edu}inbox" 
set record = "{email.scs.fsu.edu}inbox.Sent" 
set certificate_file="~/.mutt-certificates"
set delete=yes                   ### Delete old messages 
set move=no                      ###
set nomark_old                   ### Do not use old tag on message, use new/read
set index_format="%4C %Z %d %-15.15L %s" 
set date_format="%b%d %I:MOVED TO...p"
set sort="threads" set sort_aux="date-received" set pipe_decode
set alias_file=~/.mutt.aliases   
append new aliases source ~/.mutt.aliases ### read existing aliases

• You will need to have your .muttrc edited and in place before you execute mutt.
• Usage:  From the command prompt on pamd.scs.fsu.edu, type mutt.
• For help, type "man mutt".
• Other Resources:
  • mutt homepage (http://www.mutt.org/)
  • mutt FAQ (http://www.fefe.de/muttfaq/faq.html)
  • mutt and IMAP (http://mutt.sourceforge.net/imap/)

Pine for Unix

Please read General Instructions for SCS Email Migration (shown under General: Settings on the menu on the left-hand side of your screen) before proceeding with specific email client setup. Overview Pine® - a Program for Internet News and Email develop ed by the University of Washington. Pine works really well with POP protocol bu t is not very adept at handling folders that are usually associated with IMAP. In several trials where we tried to retain the users old email and add IMAP, the results were less than stellar. We recommend migrating to mutt if you prefer a character-based email client to use with IMAP. Configuration

To move Pine Users from mailer to SSL-enabled POP email system:

change .forward

To retain your current inbox: cp /var/spool/mail/YOUR_SCS_USERID ~YOUR_SCS_USERID/mail/mailer-inbox

Run pine. From main menu, select Setup/Configure. Change:

smtp-server = smtp.scs.fsu.edu/novalidate-cert inbox-path = {email.scs.fsu.edu/ssl/novalidate-cert}INBOX Exit configuration and save changes. Exit pine. Run pine. You will be required to enter your userid and password each time you enter pine because you are authenticating to a different server.

Usage

Type in �pine� from the command prompt.

Other Resources

* UW Pine - University of Washington's Pine Information Center

Email Management

Note:Tthe websieve application is longer used and most of its functionality has been replaced by Horde.

Forwarding and set vacation

Setting a forwarding address and vaction behavior is handled with the filters option in Horde, this can be accomplished by

1. Goto to (https://mail.scs.fsu.edu/)
2. Login using your SCS assigned username and password
3. Make sure that you are under the horde layout by clicking the Horde link in the left sidebar
4. Both the vaction setting and forward settings should be available under the Filters group.

Storing/Archiving Mail

Migrate the messages you wish to keep, off of the mail server.

There are many possibilities for storing mail outside of the mail server. Most email clients provide a way to move messages to alternate folders or mailboxes, created on your local machine, on removable media (such as CD-ROM), or in your home directory.

Quotas for Email Space

SCS email users are provided with 2GB of disk space on the mail server. (This is separate from the home directory or research disk space allocation.)

When a user's quota is exceeded, all incoming mail for that user is "bounced" back to the sender. You will not receive any more mail until you disk usage is back under your disk usage quota.

Checking status of email disk quota

One way a user can check their email quota status, is by accessing the HORDE Webmail interface on http://email.scs.fsu.edu. When you login to this service, click on mail, your quota status is shown in a box at the top of the mail folder page.

Some mail clients (e.g., Mulberry) provide a feature for checking quotas. Check your client's documentation, or ask ops@csit.fsu.edu for information.

Email FAQ

Click on the above link to view the full Email FAQ

Submit a new FAQ

NOTE: The FAQs here are for frequently asked questions including answers; please ask support questions in the TWiki:Support web. New FAQ topics are based on the EmailFaqTemplate.

New FAQ topic:   (Use a name in WikiNotation)

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